Postage and Shipping
Delivery Conditions
Upon receiving the order, the seller checks its content and the availability of the goods.
If an item is missing or damaged, the seller informs the buyer by email.
After confirmation of the adjusted order, the seller processes it and prepares it for dispatch.
The goods are shipped after completion of the order or after receipt of payment for advance payments.
After the shipment is dispatched, the buyer receives a confirmation along with a tracking link.
The seller undertakes to deliver the goods within 30 calendar days at the latest, unless otherwise agreed.
In the event of delay, the buyer shall be informed and has the right to withdraw from the contract.
Delivery Time
Orders received on working days in the morning are usually dispatched on the same day, provided the goods are in stock.
Orders received after this time are processed on the following working day.
During weekends and public holidays, the e-shop does not dispatch parcels.
In the event of complications, the seller reserves the right to postpone the dispatch to the nearest possible date and will inform the buyer accordingly.
After handing over the shipment to the carrier, the responsibility for delivery passes to the carrier.
Postage and Shipping
The seller provides delivery through Packeta (pickup points, Z-BOX lockers, or Packeta Home service).
Packeta – Pickup Point or Z-BOX:
-
Price: €4.90
-
Free shipping for orders over €100
-
Delivery: 1–2 working days
Packeta Home:
-
Price: €5.50
-
Free shipping for orders over €100
-
Delivery: next working day
To the Czech Republic:
-
Price: €5.90 (cash on delivery not available)
The buyer is informed of the shipment dispatch by email or SMS.